Application help

Free official routes first. Fixed-fee help when you want it.

RatesAngel separates ordinary council side application support from specialist valuation work. We show the free official route first and only offer paid help where it fits the issue.

Do it yourself

£0

Use the relevant council or VOA route yourself with a clear explanation of what the route is for.

Managed Application

£49 engagement fee

Then £200 more only after the defined successful outcome. Total maximum standard fee £249.

Valuation challenges are different.

If the issue requires specialist valuation judgement, a Check or Challenge against rateable value, or professional representation before the VOA, RatesAngel will not disguise that work as simple form filling. We will identify the need for a suitably qualified professional route.

Before any paid instruction

You will receive a Service Summary.

Our reply will explain whether your enquiry fits an administrative service, the relevant free alternative, the scope and fixed price, and (for managed cases) the precise success-fee trigger. You receive a written Service Summary before accepting or paying. Payment is arranged separately, never through this enquiry form.

  • No percentage of a standard council side refund.
  • No hidden automatic appointment as a rating agent.
  • No guarantee of savings.
  • Any council refund or credit remains between the authority and the ratepayer.

Ask about application help

No payment is taken here. We review your enquiry and reply by email with the next step and any relevant fixed-fee proposal.

How payment works: No checkout is required to enquire. If your case is accepted, Maivero Limited trading as RatesAngel will send a written proposal and separate secure payment instructions. Never send card details in the enquiry form.